The AI Agent is trained to sound natural, calm, and professional. We've found that the best practice is to let customers know up front that they're speaking to an AI Agent. Businesses often choose to follow up with a human touch point, as well.

We build a new AI Agent for every single customer and work with you to make it exactly what you want it to be. The AI can handle common questions that are specific to your own business. It can also handle industry-specific emergencies and advise callers on immediate safety steps, while then proceeding to collect the caller's information and alert the business owner that the situation is urgent.

Kept's AI agent classifies every call as spam or legitimate, and then notifies the owner of every call. This has turned out to be a game-changer for business owners. Before having AI, every time the phone rings, they're wondering if they need to pick up. Now, with Kept, they can rest assured knowing that the AI agent will capture all calls and filter out the real ones. That's time back, revenue in their pocket, and peace of mind for business owners.

Voicemail is a dead end for people who lead busy lives. They hit voicemail and leave a message, but since they've set aside a few minutes to make calls, they move on to the next number on their list. Often, the first business who picks up gets the job.

Answering services behave as a third party, taking messages and handing you a pile of callbacks. Kept's AI acts as your very own employee--it picks up the call, answers FAQs, offers emergency advice, and sends you both a summary and a full transcript of the call. The end result is that feels like you've added to your team, rather than having to manage another third-party service.

This is a done-for-you service. We set it up, tailor it to your business, and stay involved to make sure its working. You get an email when a call comes in. That's it.